This policy describes how emob.expert, operated by Nisoma Ltd., collects, uses, and protects the personal data of its users and customers.

1. Who We Are

The website www.emob.expert is operated by:

Nisoma Ltd.
Company ID: BG200694904
Address: 40 Ivan Drumev Str., Varna, Bulgaria
Email: [email protected]
Phone: +359 897 860 987

Nisoma Ltd. is the data controller according to the General Data Protection Regulation (GDPR).

2. What Personal Data We Collect

Depending on how you use the site, we may collect the following categories of data:

🔹 Data You Provide

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company data (name, VAT number), where applicable
  • Data entered in the contact form

🔹 Data Collected Automatically

  • IP address
  • Device and browser type
  • Pages visited and actions on the site
  • Data via cookies and similar technologies

3. Purposes for Processing Data

We use personal data to:

  • Process and deliver orders
  • Issue invoices and accounting documents
  • Communicate with customers about orders or inquiries
  • Create and manage user accounts
  • Improve site functionality and security
  • Fulfill legal obligations
  • Marketing purposes (with consent)

4. Legal Basis for Processing

We process personal data based on:

  • Contract performance (orders)
  • Legal obligation (e.g. accounting)
  • Legitimate interest (service improvement, security)
  • Explicit consent (e.g. marketing communications)

5. Who We Share Data With

We may share data when necessary with:

  • Courier and logistics companies
  • Payment service providers
  • Accounting and legal consultants
  • Hosting and IT service providers
  • Analytics providers (e.g. traffic statistics)

All third parties are obligated to comply with applicable data protection laws.

6. Data Retention Period

We retain personal data:

  • For as long as necessary to fulfill the order
  • As required by law (e.g. accounting records)
  • Until consent is withdrawn (for marketing)

After these periods, data is deleted or anonymized.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your data
  • Request correction of inaccurate data
  • Request erasure (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Receive a copy of your data (data portability)
  • Lodge a complaint with the Data Protection Authority

To exercise your rights, contact us at: [email protected]

8. Data Security

We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

9. Cookies

The website uses cookies and similar technologies. Detailed information can be found in our Cookie Policy.

10. Changes to the Policy

We reserve the right to update this policy when necessary.